Last winter it was Long Island Power Authority ( LIPA), yesterday it was Verizon, the internet, communication company. Am I the only one who worked during work? I read about the waste of time and productivity caused by workers spending too much time on the social networks, instead of doing their work.
What about those who work outdoors? Yesterday Verizon came for a visit. I am not a Verizon customer. I noticed the Verizon truck because it parked in front of my drive way, servicing my neighbor. The truck was still parked , after one half hour, had past. There was no movement in the truck, I assumed the driver had gone indoors. Wrong. The driver had removed his coat, bundled it as a pillow, and was fast asleep. I discovered this when I walked the dog. Upon my return, the technician was on the telephone. Life and work is difficult when you take naps and make calls compliments of your boss.
After 2 hours of this, I was perturbed. I decided to call Verizon. I tried to get a number from the internet but since I was not a customer I had no way to get on the sight. What was the category of my complaint- lazy worker? I did find a phone number for handicapped customers. I finally reached an operator, apologizing for not being handicapped, and try to explain in great detail why I was calling. It was a long tirade. There was silence on the other end. Finally the operator said, " what state do you wish to speak to"? She said she could connect me- after another endless pause, I noticed the Verizon truck had left and I hung up. Do you think he heard me?
Then there was The Long Island Power Authority, LIPA. Last winter we lost power, heat, light, phone, computer... dead in the water. Three Lipa trucks came into the development. The men sat in their heated trucks. They sat, sat, sat, sat, like in a Dr. Seuss book. I am very glad their trucks were warm and they were relaxed, I was not. I persuaded my calm husband to go talk to the workers. They were waiting for direction from their office. They waited all day.
I have never been a violent person, and I used to be able to control my temper. I try to be calm and not judgemental. I no longer succeed. Please do not waste my time and steal productivity by not providing the services I have paid for because you think nobody is watching. I am watching, get back to work NOW!